Last updated: October 15, 2025

1. Introduction

January Memorials (“January,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with our team, or use our services, including cremation coordination, celebration-of-life planning, and related products.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information to help us serve you better:

a. Personal Information

When you engage with January, you may provide:

• Name, email address, phone number, and mailing address
• Billing and payment details
• Details related to a loved one’s passing, such as name, date of birth, and date of passing
• Event preferences or service selections (e.g., cremation package, memorial details)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Usage data such as pages visited, time on site, and referral source
• Cookies and similar tracking technologies (see Section 6)

c. Third-Party Information

We may receive information from:

• Payment processors or financial partners (for secure transactions)
• Service partners (e.g., crematoriums, venues, florists) to fulfill your requests
• Public sources or authorized representatives you designate

3. How We Use Your Information

We use your information to:

• Provide, personalize, and manage your memorial or cremation services
• Communicate with you about bookings, updates, and support
• Process payments and generate invoices
• Improve our website, services, and customer experience
• Comply with legal obligations or respond to lawful requests

We do not sell or rent your personal data to third parties.

4. How We Share Information

We share limited information with trusted third parties only as necessary to provide our services, such as:

• Licensed crematorium partners and transportation providers
• Event venues and vendors involved in celebration-of-life arrangements
• Payment processors (e.g., Stripe)
• IT and analytics providers who help us maintain secure systems

All third parties are required to protect your information in accordance with this Privacy Policy and applicable law.

5. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your personal data at any time (see Section 8).

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember preferences and improve user experience
• Analyze traffic and site performance
• Support marketing and advertising that may be relevant to you

You can manage cookie preferences in your browser settings.

7. Data Security

We use encryption, secure servers, and limited access controls to protect your personal data. While no system is completely secure, we take reasonable measures to prevent unauthorized access, loss, misuse, or disclosure.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent to data processing
• Request a copy of your information in portable format
• Opt out of marketing communications

To exercise these rights, email us at hello@januarymemorials.com.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18. If we become aware of such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

January Memorials
Email: hello@januarymemorials.com
Website: www.januarymemorials.com
Mailing Address: 2835 Washington Street, Avondale Estates, GA 30002

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